Privacy Policy

General statement

MIXIMALISTE takes your privacy and security of personal information very seriously. We respect the privacy rights of our visitors and recognise the importance of protecting the information collected about you. We have provided a secure environment and a strict policy that describes the way we collect, store, and use the personal information that you provide to us.

MIXIMALISTE does not gather any of your personal information while you are using the Website, unless you are asked to provide such information, for example by signing up for an account or for the mailing list, or making a purchase. Personal information is only gathered with your informed consent. Where you have provided personal information, it will only be used for the stated purpose.

Connection to our server is fully secured and certified. The “S” on HTTPS means that when you are accessing our web site, all traffic between your web browser and the web site uses the Secure Sockets Layer (SSL) – in other words it is encrypted. If anyone manages to intercept the message, all they will see is gibberish. Even if you access our website from a public WIFI, the connection is still secure.

What does Privacy Policy cover?

This Policy covers the treatment of personal information gathered by MIXIMALISTE when you are using or accessing our Website. This Policy also covers MIXIMALISTE’s treatment of any personal information that we may share with our business partners or other third parties under very limited circumstances.

This Policy does not apply to the general practices and treatment of information by third parties that MIXIMALISTE does not own or to individuals that we do not manage or employ. While we attempt to facilitate access or link to only to those third party websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those third party websites. We encourage you to carefully review the privacy policies of any third party website you access.

Finally, this Policy does not cover any personal information you send to us via any non-secured mode of communications such as email, instant messenger or Twitter, as communications via these methods may be subject to interception, loss, or alteration

What personal information we collect from you and how?

We collect personal information about you when you register or subscribe for one of our services, place an order, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, attend an event that we run or sponsor, sign up for updates, participate in research panels or fill in surveys.

By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy.

The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizing, responses to research panels and surveys, the type of browser you use, the times when you access the site and for how long, your referring URL (the site you come from to reach our website), photographs and other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us.

We may also record or monitor calls that you receive from us or make to us. We do this for security and training purposes, and to improve the services we provide to you.

How may this information be used?

Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions and on pages or emails which link to the data entry forms.

When you use our services, your information will be used in the first place to provide the products, services or information you have asked for and to provide you with a personalized shopping experience. We keep the information you provide and may use it for several purposes, including: (i) accounting, billing, reporting and audit; (ii) credit checking or screening; (iii) authentication and identity checks; (iv) credit, debit or other payment card verification and screening; (v) debt collection; (vi) safety, security, health, training, administrative and legal purposes; (vii) data matching, statistical and market analysis, and marketing information; (viii) advertising and marketing; (ix) developing, testing and maintaining systems; (x) studies, research and development; (xi) customer surveys; (xii) customer care and to help us in any future dealings with you, for example by identifying your requirements and preferences; (xiii) where required by law or in connection with legal proceeding or disputes; and (iv) any other uses set out in the terms and conditions for use of our services.

Saved payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order, using our payment partner's systems. Your banking information will not be saved on our server

Security of information

MIXIMALISTE uses only industry best practices (physical, electronic, and procedural) in keeping any data collected secure. In addition, MIXIMALISTE uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website, and these third parties have been selected for their high standards of security. For example, MIXIMALISTE uses MICROSOFT AZURE as its hosting partner, an industry leader in cloud solutions hosting.

When you are making a purchase on the website, all transaction data, including credit card information, is transferred by encrypted Secure Sockets Layer (“SSL”), the standard for Internet transactions.

Secured payment

MIXIMALISTE provides a secured payments method for purchases made on the Web site. You may use your credit or debit card directly on the Website, in which case personal information is transferred securely to a third party payment processor, Stripe.

By making a purchase on the Website, you authorize MIXIMALISTE to use these payment gateways (STRIPE) and to transfer personal information to them, but only to the extent needed to complete the transaction. No credit card information is ever stored on servers controlled by MIXIMALISTE. Stripe has our permission to store, on behalf of MIXIMALISTE, the data pertaining to the executed transactions by clients of the website (including credit card information) with the goal of ensuring a secure method of payment and proof of purchase archive, allowing for the protection of MIXIMALISTE clients, and for follow-up as needed. This transactional data may be used for validation and registration purposes of MIXIMALISTE clients, and to trace any fraudulent activities if necessary.

When a client makes a purchase using Stripe, the client is covered by the payment gateway’s privacy policy. We encourage you to read Stripe's privacy policies to learn more about how your Personal Information is treated by those third parties.

Saved payment card details will only be shared with our payment partner and not with any other third parties and will only be used to process your order, using our payment partner's systems.

Who will we share your personal information with?

Except as provided in the next paragraphs, MIXIMALISTE does not divulge any personal information gathered via the Website to third parties. Moreover, MIXIMALISTE does not sell, rent, trade or license any Personal Information regarding its users to third parties except for the cases provided below. Only the employees, representatives, subcontractors, officers, agents, or assigns of MIXIMALISTE are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.

We may share or match your data with third party business partners to provide you with the products, services or information you ask for or for interest-based advertising. We may pass your information onto one or more of the following organizations: (i) data processing companies, mailing houses and other third party suppliers working on our behalf; (ii) ad-serving agencies and other advertising intermediaries; (iii) credit reference or fraud prevention agencies, which may keep a record of that information; (iv) research students, universities and other research and development organizations; (v) regulatory bodies, government and enforcement agencies, such as the police.

Every now and again, we may receive requests for information from government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your personal information, we will provide it to the organization asking for it.

We collate information about site traffic, sales, wish lists, and other commercial information that we may pass onto third parties, but this information does not include any details that can identify you personally.

Mailing list management

MIXIMALISTE uses partners such as SENDGRID or MailChimp to manage our mailing list and send out emails. Personal information is transferred to SENDGRID or MailChimp in order for the mailing list to function properly. Your personal information is only used for the proper sending out of email; SENDGRID and MailChimp do not use this personal information for any other purpose, and will not transfer or sell your personal information to any other third party. For more information, please refer to SENGRID and MailChimp’s Privacy Policy. LINK

You may unsubscribe from MIXIMALISTE’s mailing list at any time, by following the link at the bottom of all MIXIMALISTE emails. A logged-in user may also unsubscribe from the mailing list by adjusting their mailing list preferences on their account page. “Account” > “Email and Preferences”

How you can access your personal information and keep it up to date?

You have the right to review and update your personal details. If for any reason you are concerned that the personal information we hold is not correct, please log into the site using the "Sign In" menu on the home page, where your personal information will be made available for review and change in your "Account" section.

Only you may access your personal data from our online services using your user ID and password (all passwords are encrypted). Information may be changed online within “Account” under “Email and Preferences”, “Change Password” and “Address Book”. You will also be able to edit, add or delete saved payment cards (only if not associated with an open order) under “Payment Methods”.

If you wish to cancel your account and have all your Personal Information permanently deleted from our records, please contact us at CustomerCare@miximaliste.com

Tracking technologies (cookies)

MIXIMALISTE uses tracking technology (“cookies”) on its website and by using the website you agree to their use. Cookies are small text files placed on your hard drive when you visit a web site, in order to track use of the site and to improve the user experience by storing certain data on your computer. The Website uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.

Your browser can be set to refuse cookies or delete them after they have been stored. Please refer to your browser’s help section for instructions. Please note that deleting these cookies may reduce your user experience for the Website by requiring you to re-enter certain information, including information required to use the Website and make purchases, such as account login information. Furthermore, as we use authentication cookies, deleting those cookies may prevent certain functions, including the purchase process, from working at all. MIXIMALISTE shall not be held responsible for any function that may not operate after you delete cookies, or any damages (pecuniary or otherwise) arising from those functions not operating, or having reduced functionality.

What type of cookies do we use?

  • Authentication cookies let us save your navigational preferences (country you log in from, language and currency used, etc.). This is necessary information to help you use the site with the greatest of ease.
  • Statistical cookies let us save your navigational preferences, and help us create statistics that show us how our users like to click through our site. This helps us improve the quality of MIXIMALISTE user experience.
  • Campaign and advertising cookies created by affiliate partners and advertising agencies help us evaluate the effectiveness of a certain campaign, offer or advert that we can then use to create better, more targeted promotions.